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Old Jan 01, 2010, 12:17 PM // 12:17   #141
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Left my two account in LA, took a nap, came back with no hat (again) =\
Two account in LA, Am Dis 9.
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Old Jan 01, 2010, 12:17 PM // 12:17   #142
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first event in ee3? grenth won, got hats (had my frezzie crown on the whole time).
second event in ee6.dwayna..got lots of prezzies and no hat (was still wearing that same frezzie crown).
2 accounts lots of ccshards.

sigh.
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Old Jan 01, 2010, 12:23 PM // 12:23   #143
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I have been unable to get the Grenth hat after receiving the Dwayna hat.

I received Dwayna hat in LA fine. This was the first event time 12:01PST. I equipped the new hat (I was not previously wearing any costume items) - I was in a tonic at the time and then mapped to Kamadan. I went from America district 60 to district 39. The event was in full swing they were already taking candy canes. As others have said all presents are received. For the next event time slot I was in LA America district 65. I was afk for the event but received all gifts and no hat for the second time.

I have since taken off and stored the costume hat as that was the major difference in state between the two events for me. I'll see if that will allow me to get that other hat.
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Old Jan 01, 2010, 12:23 PM // 12:23   #144
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7.00 pm Lion's Arch, International District 9, Grenth, No hat.

Was in town when the finale battle starts. zone in from playing Snowball Dominance. Everyone in that place that was not afk all confirm there's no hat for them.


please fix... running out of time, have few more accounts to go ...

Last edited by pumpkin pie; Jan 01, 2010 at 12:37 PM // 12:37..
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Old Jan 01, 2010, 12:31 PM // 12:31   #145
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Can't post this on Gaile's page because I keep getting edit conflicted.

I have two accounts. One has a costumes and is wearing an old festival hat, the other has neither. The one with the costume and hat got one out of two new festival hats, the one without costume or hat got neither. Both were in the same ring in the same district for both events.

Account 1: got Dwayna hat from event 1, festival-hat-guyed it and deleted it, and got no hat from event 2.
Account 2: got neither hat.

What town were you in? - Kamadan for both events.
What district? - EED2 for event 1, AD27 for event 2.
Did the event take place? That is, did Grenth and Dwayna have their battle, did you get presents, etc? - Yes for both events.
Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared? - Yes for both events.
Which hat would you have gotten? That is, which diety won the battle? - Dwayna for event 1, Grenth for event 2.

Btw it's deity not diety.

Last edited by Smarty; Jan 01, 2010 at 12:33 PM // 12:33..
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Old Jan 01, 2010, 12:34 PM // 12:34   #146
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While getting the hat would be nice, I gave up on it and just feel utterly disappointed. The very first event of the New Year has major issues... once again, I simply question why the level of support is what it is, and have great concerns about how GW2 will get treated.

It's not that Anet is terrible, they're just not much different from competitors now, which saddens me.
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Old Jan 01, 2010, 12:46 PM // 12:46   #147
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The very first battle I was in Lion's Arch American district 10 afk I got presents and the dwayna hat

2nd event in district 89 presents exploding snowmen and whining but no hat

I feel sorry for the GW1 team for having such a small team and a never ending list of things to fix. I bet they can't wait for GW2 to come out so thousands of people will stop criticizing the job they do.
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Old Jan 01, 2010, 12:48 PM // 12:48   #148
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Quote:
Originally Posted by pumpkin pie View Post
please fix... running out of time, have few more accounts to go ...
That's what you get when there are not enough recources around, no time for testing and quick fixes.

Hats will be available in ingame store soon as micro transaction for 10 bucks.
/end sarcasm
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Old Jan 01, 2010, 12:49 PM // 12:49   #149
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EU LA 2 no hat
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Old Jan 01, 2010, 12:52 PM // 12:52   #150
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I'm wouldn't be concerned with the level of support if one of the lead support persons (Gaile Gray) is posting about bugs in the game at around 3:00am in the morning on January 1st...

...as if there wouldn't be any better things to do at this very point of the year (having a party, getting drunk, being drunk, sleeping, etc.)
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Old Jan 01, 2010, 01:03 PM // 13:03   #151
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Presents but no Dwayna hat in International Dist 2 in LA at 03:00 PT.
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Old Jan 01, 2010, 01:03 PM // 13:03   #152
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Quote:
Originally Posted by T.T.H. View Post
I'm wouldn't be concerned with the level of support if one of the lead support persons (Gaile Gray) is posting about bugs in the game at around 3:00am in the morning on January 1st...

...as if there wouldn't be any better things to do at this very point of the year (having a party, getting drunk, being drunk, sleeping, etc.)
The problem isn't the retrospective aspect of the team, as hindsight is 20/20. The concern is that this event wasn't prepped back and forth. It didn't have to be flawless, but obviously there were some major unresolved issues. To be fair, things change from the test server to the actual server, but this is just one instance in a line of many.

To the poster above who said they must want GW2 to come out to make up for their shortcomming here... They don't work on GW2. They are the "GW1 Live Team." Furthermore, you don't screw over your current playerbase in favor of a future playerbase. It is MUCH more efficient in business to make a returning/lifetime customer than to continually try to bring in new ones. You can split hairs about this because technically all you need to do is get someone to buy GW once since there's no monthly.

You don't put out this level of support for current players hoping they'll follow like lemmings over the cliff onto the next project. The response by Anet is fast, and has always been. But like I said, its more of a "this didn't undergo thorough inspection." To be clear, I don't blame Anet designers/testers/Regina... I blame Anet management for how GW1 as a whole has been handled, and we get to start off 2010 with a fresh example.
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Old Jan 01, 2010, 01:11 PM // 13:11   #153
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I'm sure we'll get our hats eventually.

Oh, and lemmings do not mindlessly jump off cliffs. They don't jump off cliffs at all.
Lemmings are not suicidal. Happy New Year!
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Old Jan 01, 2010, 01:24 PM // 13:24   #154
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could the GM upload a video of whats is going on in their officer like you all getting scold for this WTF bug etc.
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Old Jan 01, 2010, 01:32 PM // 13:32   #155
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I got several reports from our guild [ZoS] of people who did not get their hats either in LA and in KMD. so it seems to be a global problem, in both towns.

Padre.
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Old Jan 01, 2010, 01:34 PM // 13:34   #156
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Quote:
Originally Posted by shoyon456 View Post
The problem isn't the retrospective aspect of the team, as hindsight is 20/20. The concern is that this event wasn't prepped back and forth. It didn't have to be flawless, but obviously there were some major unresolved issues. To be fair, things change from the test server to the actual server, but this is just one instance in a line of many.

To the poster above who said they must want GW2 to come out to make up for their shortcomming here... They don't work on GW2. They are the "GW1 Live Team." Furthermore, you don't screw over your current playerbase in favor of a future playerbase. It is MUCH more efficient in business to make a returning/lifetime customer than to continually try to bring in new ones. You can split hairs about this because technically all you need to do is get someone to buy GW once since there's no monthly.

You don't put out this level of support for current players hoping they'll follow like lemmings over the cliff onto the next project. The response by Anet is fast, and has always been. But like I said, its more of a "this didn't undergo thorough inspection." To be clear, I don't blame Anet designers/testers/Regina... I blame Anet management for how GW1 as a whole has been handled, and we get to start off 2010 with a fresh example.
Very well said. And allow me to bold a portion of what you said as something I am strongly concerned about:


Quote:
Originally Posted by shoyon456 View Post
and we get to start off 2010 with a fresh example.
'Nuff said.

Last edited by jonnieboi05; Jan 01, 2010 at 01:36 PM // 13:36..
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Old Jan 01, 2010, 01:46 PM // 13:46   #157
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Quote:
Originally Posted by shoyon456 View Post
To the poster above who said they must want GW2 to come out to make up for their shortcomming here... They don't work on GW2. They are the "GW1 Live Team." Furthermore, you don't screw over your current playerbase in favor of a future playerbase. It is MUCH more efficient in business to make a returning/lifetime customer than to continually try to bring in new ones. You can split hairs about this because technically all you need to do is get someone to buy GW once since there's no monthly.
I'm well aware that they aren't working on GW2. You should read more carefully I clearly referred to them as "GW1 team". My point was it would lighten their work load and people who move on to GW2 would stop complaining. Everything else you said was spot on though.
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Old Jan 01, 2010, 01:53 PM // 13:53   #158
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Well, our best bet is just to continue to afk and collect presents today like we would have anyways. Once the hat thing gets all sorted out in the long run, it would be beneficial to have the main event run a second time. I certainly didn't mind any of the other holiday "reduxes". :P
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Old Jan 01, 2010, 02:10 PM // 14:10   #159
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USA D10 LA. Dwayna won. Full event, gifts dropping. No dang hat.
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Old Jan 01, 2010, 02:11 PM // 14:11   #160
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didnt get one again!!!!! this is a joke!
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